What is Physiotherapy?

Physiotherapy is a health care profession which assists people to restore, maintain and maximize their strength, function, movement, and overall well-being. The terms "physiotherapy" and "physical therapy" mean the same thing and are used interchangeably, as are the terms “physiotherapist” and “physical therapist”.

The physiotherapists at Nova are able to assess, diagnose, and treat symptoms of illness, injury and disability. Physiotherapy includes rehabilitation, as well as prevention of injury, and promotion of health, fitness and wellness.


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Do I need a doctor's referral to attend physiotherapy?

No! You do not need a referral to attend a physiotherapy appointment as this is a direct access service. This means that a doctor's referral is not required to access care. Some insurance providers may require a doctor's referral so we recommend consulting your insurance provider to determine the specifics of your plan.

What safety measures are in place at the clinic?

Nova Physiotherapy has a strict cleaning regime in place and there is readily available hand sanitizer throughout the clinic. Staff members will continue regular hand hygiene practices and stay home if they are unwell. 

Nova Physiotherapy follows client-directed masking. This means our physiotherapists will follow the lead of the client. Please inform a staff member if you prefer your therapist to wear a mask. Our goal is to make you as comfortable as possible and we are happy to put on a mask in order to do so. If a client is wearking a mask, the physiotherapist will do so as well. 

Do you treat WCB and SGI Injuries?

Yes! We treat injuries that occur at work (WCB) and motor vehicle injuries (SGI). We direct bill to both WCB and SGI. If you have been provided with a claim number prior to your first physiotherapy appointment, please inform our administration team!

Do you direct bill insurance companies?

Yes! We can direct bill a majority of insurance plans such as Canada Life, Great-West Life, Blue Cross, Sunlife, Green Shield, GMS, Manulife, Desjardins and the Chamber - among others!

If you sustained a work or automobile accident in Saskatchewan we are also able to directly bill SGI and WCB.

Note: We recommend checking the details of your specific plan in regards to coverage amounts and requirements. Not all plans are eligible for direct billing.

What will my first visit look like?

Your physiotherapist will introduce themselves to you and begin by listening to the reason for your visit. They will take a medical history and perform a physical movement exam to gain information necessary to create your recovery and treatment plan.

They will detail any findings from their assessment, recommend a treatment plan and answer any questions you may have. Exercises to be completed at home may be given as part of your plan.

What should I wear to my physiotherapy appointment?

While we do recommend wearing clothing that is easy to move in, ultimately we want you to wear whatever makes you comfortable! This may include a comfortable T-shirt or tank top, shorts and athletic shoes. You can change in the clinic before your appointment as well.